Frequently Asked Questions

FAQs

Shipping & Payment

How do I chase an order?

When will I receive my parcel?

I have only received part of my order?

What happens if my goods are damaged?

The goods I received are unwanted, whats the return procedure?

The items I've purchased are faulty, what happens next?

How do I go about reporting a complaint?

What payment options do you accept?

Which currencies do you take?